Privacy Policy

Information We Collect

At droselanthiq, we collect information that helps us provide better financial education services to Canadian families. When you visit our website or contact us, we may gather personal details like your name, email address, phone number, and location. We also collect information about how you use our site—which pages you visit, how long you stay, and what resources you find most helpful.

Beyond the basics, we might ask about your financial goals, family situation, and learning preferences. This helps us suggest relevant courses and resources. If you participate in our programs, we keep track of your progress and achievements. We never collect sensitive financial account numbers or passwords.

How We Use Your Information

Your information serves several important purposes. First, we use it to communicate with you about our family business programs, upcoming workshops, and educational content that matches your interests. We might send you newsletters, course updates, or invitations to special events.

• Personalizing your learning experience and suggesting relevant content
• Processing applications for our education programs
• Providing customer support and answering your questions
• Improving our website functionality and user experience
• Analyzing trends to develop better educational resources
• Complying with legal requirements under Canadian privacy laws

We never sell your personal information to third parties or use it for purposes beyond what we've described here. Your trust is the foundation of our relationship.

Information Sharing and Disclosure

droselanthiq keeps your information private, but there are specific situations where we might need to share it. We work with trusted service providers who help us operate our platform—things like email delivery services, website hosting, and payment processing. These partners can only use your information for the specific services they provide to us.

If you participate in group learning activities or workshops, other participants might see your first name and general location. We'll always ask for your permission before sharing information in these contexts. Sometimes we share anonymized data about user behavior to improve our services, but this information can never be traced back to you personally.

Data Security and Protection

Protecting your information is something we take seriously. Our website uses industry-standard encryption to secure data transmission, and we store your information on servers with multiple layers of security protection. Our team receives regular training on privacy best practices and data handling procedures.

We regularly update our security measures and conduct audits to identify potential vulnerabilities. While no system is completely foolproof, we work hard to minimize risks. If we ever experience a security incident that affects your personal information, we'll notify you promptly according to Canadian privacy laws.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have several important rights regarding your personal information. You can request to see what information we have about you, ask us to correct any errors, or request that we delete your data entirely.

• Access your personal information and obtain copies of your data
• Request corrections to inaccurate or incomplete information
• Withdraw consent for certain uses of your information
• Opt out of marketing communications at any time
• Request deletion of your personal information (subject to legal requirements)
• File complaints with the Privacy Commissioner of Canada if needed

To exercise any of these rights, simply contact us using the information provided below. We'll respond to your request within 30 days, as required by Canadian privacy laws.

Data Retention and Deletion

We don't keep your information forever. For active users, we typically retain personal information for as long as your account remains active or as needed to provide our services. Once you stop using our platform, we'll keep basic contact information for up to three years in case you decide to return.

Course completion records and certificates might be kept longer for verification purposes, but we'll anonymize this data where possible. Financial transaction records are retained for seven years to comply with Canadian business requirements. When we delete information, we use secure deletion processes to ensure it can't be recovered.

Cookies and Website Analytics

Like most websites, droselanthiq uses cookies and similar technologies to improve your browsing experience. These small files help us remember your preferences, keep you logged in, and understand how visitors use our site. Most cookies we use are essential for basic website functionality.

We also use analytics tools to understand which content is most helpful and where people might be having difficulties. This information helps us make the site more user-friendly. You can control cookie settings through your browser, though disabling certain cookies might affect website functionality.

Updates to This Policy

Privacy laws and our business practices evolve over time, so we may need to update this policy occasionally. When we make significant changes, we'll notify you by email or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Minor updates, like clarifying existing practices or fixing typos, might not trigger a notification, but we'll always update the effective date at the bottom of this page. Your continued use of our services after any changes indicates your acceptance of the updated policy.